PRIVACY POLICY

PRIVACY

Your privacy is very important to Rosemore Couture and we understand that privacy concerns are very important to our customers. We are committed to protecting your personal privacy and we will never sell or distribute your private and personal information to any other parties who are not our affiliates. We follow strict procedures to ensure the protection of your personal information. Your information is only accessible to our authorized staff who are committed to keeping your private information secure.


INFORMATION COLLECTION AND USE

Rosemorecouture.com owns all the user information collected on the site.


REGISTRATION

In order to use this website, a user must first complete the registration form. During registration, a user is required to give contact information. We use this information to contact the user during the course of the business transaction and to inform about new products and services on our site for which the user has expressed interest. It is also required for the user to provide unique identifiers (such as username and password).


ORDER

We request information from the user on our checkout form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as method of payment, credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.


INFORMATION USE

The information collected at the time of registration and checkout is used for the primary task of fulfilling orders from our customers. Furthermore, the information collected may be only shared with our affiliates for the sole purpose of processing an online order. We do not share your information with any other party who is not responsible for a task required to process your order. As soon as the user registers with rosemorecouture.com, his/her registration information is sent to our server. Our representative then can either immediately grant access to the user or contact the user for further questions/clarifications before granting access. The user can view and purchase merchandise after being granted access. However, the right to cancel or grant access to any users is the sole prerogative of our representative. Once granted access, the user will be able to access our website using his/her username and password (login information). It is the responsibility of the user to maintain the secrecy of the username and password. Any fraudulent use of login information will lead to legal action or at the very least cancellation of access.


The website also keeps track of user statistics like date of registration, date of last visit, the number of times visited, etc. This information is used for aggregate analysis and to make business decisions.
The user's contact information is used for the following purposes:

  • 1) User identity verification
  • 2) Communicate new products and services
  • 3) Communicate website information
  • 4) Communication during the business transaction


The information collected at the time of checkout is used for the following purposes.

  • 1) Track order status during the business transaction
  • 2) Maintain order history
  • 3) Facilitate billing and shipping


COMMUNICATIONS FROM THE SITE


SPECIAL OFFERS

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications in the emails themselves. Please see the Choice and Opt-out sections.


CUSTOMER SERVICE

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.


SECURITY

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. If users have any questions about the security at our Web site, users can send an email to us at info@rosemorecouture.com


CORRECTING, UPDATING, DELETING, AND/OR DEACTIVATING PERSONAL INFORMATION

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the My Account page.


NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.


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